Privacy Statement
We appreciate the trust you place in The Sleepwear Factory, and we are
committed to respecting your privacy and the security of your personal
information. Our privacy policy describes the information we collect and how we
use it. Every effort has been made to check our information for accuracy.
We always welcome your questions & feedback. For privacy-related issues,
please contact us at:
THE SLEEPWEAR
FACTORY
A DIVISION OF
AMCO GLOBAL MARKETING (FZC)
B1-21, SAIF Zone, P.O. Box 8312
Sharjah, United Arab Emirates
Tel : (+971 6) 5571767
Fax : (+971 6) 5571768 or 800 247
Email :
care@thesleepwearfactory.com
Information We Collect
We may collect the following information: first & last name, street
address, city, telephone number, e-mail address and necessary credit card
information, when you:
-
Place an order from our catalogs or on our website
-
Make a purchase at one of our retail stores
-
Return an item or make an exchange
-
Inquire about our services
-
Request a catalog
-
Create an account at thesleepwearfactory.com
-
Subscribe to our e-newsletters or e-mail promotions
-
Enter a contest or sweepstakes
-
Are referred to us through a marketing promotion
We maintain the data that you provide us, along with a record of
your purchases, in a secure database.
Using Information We Collect
We always want to provide you with the best possible shopping experience
and fulfill your orders exactly as you’ve requested. In order to do this, we
collect information that allows us to:
-
Process and track your order
-
Provide the services you request
-
Contact you about the status of an order
-
Send you catalogs or promotional offers that will be of interest to you
-
Send you e-mail promotions
-
Identify your product and service preferences
-
Customize our communications to you
-
Provide information concerning product recalls or products you have purchased
-
Improve our merchandise selection and customer service
Information We Share with Others
We contract with other companies to provide certain services, including
credit card processing and shipping. We provide these companies with only the
information they need to perform their services and work closely with them to
ensure that your privacy is respected and protected. These companies are
prohibited from using this information for their own marketing purposes or
from sharing this information with anyone other than The Sleepwear Factory.
Your Choices
If you prefer not to receive catalogs or other e-mail communications
from The Sleepwear Factory, please contact us at:
THE SLEEPWEAR
FACTORY
A DIVISION OF
AMCO GLOBAL MARKETING (FZC)
B1-21, SAIF Zone, P.O. Box 8312
Sharjah, United Arab Emirates
Tel : (+971 6) 5571767
Fax : (+971 6) 5571768 or 800 247
Email :
care@thesleepwearfactory.com
Please be sure to provide us your exact name, e-mail &
address, or the mailing label from your catalog, so that we can be sure to
identify you correctly. Because we plan our mailings in advance, it may take
several weeks for your request to become effective.
Ownership Rights
All rights including copyright on this website are owned by The
Sleepwear Factory. Any use of this website or its contents, including copying
or storing it in whole or part, other than for your own personal,
non-commercial use is prohibited without the permission of The Sleepwear
Factory. You may not modify, distribute or re-post anything on this website for
any purpose.
Use of Cookies
A cookie is a small data file that is stored by your Web browser on your
computer. Cookies enable you to place an order on our website.
If you set your browser to refuse cookies, please call us at (+971 6) 5571767
to place your order.
We also use cookies & pixel tags (tiny graphic images) to tell us what
parts of our website you have visited. Pixel tags also enable us to send you
e-mail in a format you can read and let us know when you have opened an e-mail
message from us.
Updating Your Information / Accuracy of
Contents
To update your customer information (name, address, telephone
number & e-mail address), please contact us at:
THE SLEEPWEAR
FACTORY
A DIVISION OF
AMCO GLOBAL MARKETING (FZC)
B1-21, SAIF Zone, P.O. Box 8312
Sharjah, United Arab Emirates
Tel : (+971 6) 5571767
Fax : (+971 6) 5571768 or 800 247
Email :
care@thesleepwearfactory.com
Security
It is our intent to protect against the loss, misuse or alteration of
information that we have collected from you. We use a variety of current
technologies and processes for the protection of our customer data. We limit
the information we provide to outside companies with whom we contract to only
use what they need to carry out their responsibilities.
When you make a purchase, request a catalog or create an account on our
website, your transactional information is transmitted in a safe, encrypted
format.
Policy Changes
From time to time, we may use customer information for unanticipated
uses not previously disclosed in our privacy notices. If our information
practices change, we will post these changes on our website. We encourage you
to review our privacy policy periodically.
|
